Control

Concientious behaviour would typically propose or want to see:

• rigorous and frequent monitoring and reviews directly against detailed baselines;

• comprehensive evaluation of the impact on future plans based on historical data and in particular on any increased risk;

• comprehensive updating of documentation and formal communication with the team and confirmation of receipt and acceptance;

• a formal definition as to how targets will be met and the actions necessary to achieve them.

Someone exhibiting concientious behaviour would typically be perceived as:

• requiring a formalised, comprehensive and rigorous approach to control;

• seeking perfection through taking their time to monitor carefully and carry out detailed reviews;

• formal and happier to be working on their own when monitoring progress against past performance.

Dominant behaviour would typically propose or want to see:

• an efficient and focused process for assessing performance against key metrics and reference back to the baseline if necessary;

• a high-level evaluation of the impact on future targets identifying as quickly as possible any underperformance;

• updating of documents only when necessary and clear communication to people of any new expectations on them;

• individuals and teams made accountable for the actions necessary for the achievement of targets.

Someone exhibiting dominant behaviour would typically be perceived as:

• wishing to minimise the effort on monitoring, maximise the effort on delivery and to ensure they are in control;

• happy to make decisions regarding the action that should be taken to ensure that performance is not impacted;

• challenging what they are told and always seeking ways to deliver more efficiently to meet targets.

Steady behaviour would typically propose or want to see:

• thorough and regular reviews carried out with the individuals involved, to provide feedback, with reference back to baselines;

• detailed evaluation of the impact on future plans and people and the challenges this may create;

• the updating of documentation and a clear process for communicating this to people and confirmation of them understanding the changes;

• an inclusive approach to agree how targets will be met by individuals considering any challenges they may have.

Someone exhibiting steady behaviour would typically be perceived as:

• diligent and supportive when monitoring progress and considerate of the impact on others of decisions that may need to be made to ensure targets are met;

• co-operative, easy to approach and supportive around the process of monitoring and happy to input to help others.

Influential behaviour would typically propose or want to see:

• a relaxed and informal approach to monitoring with infrequent reference to the baseline;

• a collaborative approach to the evaluation of the impact on any changes to plans;

• the infrequent updating of documents when the team feel that formalising what has been shared and discussed is necessary;

• key individuals and teams discussing and agreeing the actions necessary for achieving targets.

Someone exhibiting influential behaviour would typically be perceived as:

• taking an informal and collaborative approach to monitoring and the necessary control actions;

• keen to explore all options when decisions are necessary to meet targets;

• comfortable to make decisions in a dynamic environment where there is considerable uncertainty.