Contract management should:
- support procurement by negotiating terms and conditions;
- document contractual agreements;
- monitor contractual performance;
- conclude contracts.
| Indicators | Level 2 attributes |
The difference between level 2 and 3 is not about the quality of individual contracts as they all need to be robust and fit for purpose. It is more about consistency across multiple contracts and the degree to which they are treated as working documents. |
| Negotiate contract terms | Standard terms and conditions are in place and deemed to be adequate. | |
| Monitor | Contracts are only considered in progress monitoring where a breach is suspected. | |
| Conclude | Contracts are closed with confirmation that delivery is complete and final payment made. | |
| Indicators | Level 3 attributes | |
| Negotiate contract terms | Standard terms and conditions are reviewed and, if necessary, amended subject to negotiation. | |
| Monitor | Contracts are reviewed to ensure they remain fit for purpose at key points in the life cycle. | |
| Conclude | Contracts are reviewed and a post-contract report is produced that evaluates performance and makes recommendations for future contracts. | |
