The purpose of this competency is to achieve the goals of solutions development, i.e. to:
- evaluate baseline requirements and alternative solutions to achieve them;
- select the optimum solution;
- create a specification for the solution.
You must be able to:
- mobilise the necessary expertise to support the development of solutions
- involve stakeholders in the evaluation of potential solutions
- agree the optimum solution with stakeholders
- clearly document the agreed solution in a specification
- assure the quality of solutions development
The ‘necessary expertise’ is dependent upon the context of the work and this may be replaced with specific references to roles from a particular sector, e.g. architects, structural engineers and services engineers.
If a broadly applicable technique such as value management has been introduced in requirements management it should also be included here.
The solution is, in effect, the technical design of an output. Naturally, the knowledge criteria could be expressed in terms that are far more specific to the technical environment as long as the generic principles are covered.
Knowledge and understanding
You need to know and understand:
- the principles and goals of solution development
- responsibilities for solution development
- the context of the work and its impact on developing a solution
- the relationship between solutions and requirements
- a procedure for developing solutions
- the purpose and content of solutions development documentation
- the sources of information and expertise for the development of solutions and how to analyse such information (including using lessons learned)
- how to work with stakeholders to develop solutions
- the reasons for developing a range of solutions and how these should be presented
- how to manage stakeholder expectations
- how assurance applies to solutions development