Manage information

The purpose of this competency is to achieve the goals of information management, i.e. to:

  • capture data accurately and consistently;
  • develop usable information from raw data;
  • maintain information securely and accessibly during its useful life;
  • support effective decision making and communication.

Performance criteria

You must be able to:

  1. plan and initiate information management
  2. collect data from a variety of sources
  3. transform data into information
  4. store, access and disseminate information
  5. archive and destroy information as required
  6. assure the quality of information management

The larger and more complex a piece of work, the more data it is possible to collect and the more information that can be disseminated.

However, the success of information management is not judged by the volume of information managed. The focus of these performance criteria should be on the need for accurate and usable information in support of decision making.

In an environment that is subject to security constraints performance criteria related to clearances and authorisations may be needed.

The context of some projects, programmes and portfolios may mean that certain information has statutory, contractual or regulatory significance.

In those contexts it may be appropriate to add relevant specific knowledge criteria.

Knowledge and understanding

You need to know and understand:

  1. the principles and goals of information management
  2. responsibilities for information management
  3. the context of the work and its impact on managing information
  4. a procedure for information management
  5. methods for data capture and analysis
  6. techniques for presenting information
  7. information storage and access methods including version control
  8. how to tailor information to meet different needs
  9. how and when to archive or destroy information
  10. how assurance applies to information management



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